You Deserve Better

You Deserve Better

I’ve noticed that too many people settle for less. More surprisingly, they’re unwilling and unmotivated to get what they really want or deserve. I strive for excellence, and I’ll admit that I’m a recovering perfectionist so I know that the effort I will give to make sure that I get what I want and deserve…

Everyday Customer Struggles

“A customer is the most important visitor on our premises, he is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favor…

Let’s be Realistic

Let’s be Realistic

Growing up, my mother would tell me, “People can only give what they have.” Now that I’m older, I truly understand the meaning behind her words. Once you don’t have something, there is really no way that you could give it, and that applies to anything you can think of. For instance, if you only…

Facing a Generation of Lost Men

Facing a Generation of Lost Men

The emergency department, court rooms, and prison cells have seen the faces of far too many young men caught at the wrong place, at the right time. I say right time, because it is in those instances that some of the blatant struggles of this generation are met, and come face to face with the…